Privacy Policy & Cookies

Website visitors & customer personal information.

This document is intended to explain how we use and protect the information supplied by you when you use this website.

All information that we collect about you will be used lawfully and in accordance with the Data Protection Act 1998.

Love Tablecloths will revise & update changes to this policy statement to comply with legislation.

GDPR

The main rules of the GDPR are that the buyer gives data gives consent by purchasing from Love Tablecloths the buyer gives consent to use the data for sending the items.

Love Tablecloths do not sell data to 3rd parties.

If a customer wants to have all their data deleted we will do so from the admin area without issue.

Customers who create an account can see all data stored about them by use of my account area.

Customers who make phone orders or order as a guest without creating an account can have their details deleted upon request.

All marketing emails will have an unsubscribe to list option.

Phone numbers provided will only be used for courier details or contacting the customer with information about their order. Phone numbers will not used for any sales or marketing promotions.

Data Accuracy

We endeavour to keep your information accurate and up to date at all times. Should you become aware that any information held by us is inaccurate please contact us by post or email to Inform us of the inaccuracy. When we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What We Collect

Name, address and job title
Contact information including telephone number and email address
Demographic information such as postcode, type of business and number of letting properties/rooms
Other information relevant to customer surveys and/or offers

How We Use Your Data

We may use your information for a variety of purposes, including:

To provide or manage any information, products and services you have asked for
To help us identify you when you contact us
For general administration purposes
To help us improve the quality of our products and services
To help us detect and prevent fraud and money laundering
To help us recover debts
To carry out analysis and customer profiling, and
To identify other products and services which might be of interest to you and to inform you about our products and services

We may share your information for any of these purposes with:

Our carefully chosen business partners who perform services on our behalf such as credit card processors and data management firms.

If we have been asked to provide information for legal or regulatory purposes we may provide them your infomation

In relation to existing or future legal proceedings
In the process of selling our business or integrating with another business your details will be disclosed to our advisers and any prospective purchasers and their advisors, and would be passed on to the new owners of the business

Using Your Data to Communicate With You

We may periodically send promotional brochures and emails about new products, special offers or other information which we think you may find interesting using the information which you have provided.

We undertake not to provide you with any communication that you do not require. If you don't wish to receive communication by any of the following methods; post, and e-mail, please inform us of your preference to opt-out of these services.

Security

Love Tablecloths are committed to ensuring that your information is secure, to give you the utmost protection and total peace of mind at all times. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our Website

We try and keep our website secure. However you recognise that when providing your information to us through our website or when you send us or ask us to send you any of your confidential information by email, that the internet and email communications over the internet may not be secure. We cannot be responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.

Our website may contain links to other websites outside of our business. Our privacy policy only applies to our website. We are not responsible for the content, privacy or security of other websites.

Use of "Cookies" on Our Website

A "cookie" is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come from, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit our website we send you a cookie. We may also use cookies in the following ways:

To help us recognise you as a unique visitor (just a number) when you return to our website and allow us to tailor content of our site to match your preferred interests
To compile anonymous aggregated statistics that allow us to understand how users use our website and help us improve the structure of our website. We cannot identify you personally in this way.

Two types of cookies may be used on this website: session cookies, which are temporary cookies that remain in the cookies file of your browser until you leave the site, and persistent cookies which remain in the cookie file of your browser for longer (how long will depend on the lifetime of the specific cookie).

Some of our web pages may also contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which includes a cookie number, time and date of a page view, and a description of the page on which the web beacon resides.

Disabling/Enabling Cookies

You can accept or decline cookies & modify your selected cookies option settings. However by disabling necessary cookies you may not be able to use all the interactive features of the website.

Providing Information

If you provide information on behalf of someone else, this confirms to us that you have their permission to do so and that they are aware of the contents of this privacy policy and do not have any objection to our processing their information in accordance with this policy.

You are responsible for informing us of any changes in your details such as change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you.

You have a right to ask what information we hold about you.

If you are under 16 please do not provide us with any personal information unless you have the permission of your parent or guardian to do so.

You have the right to lodge a complaint with a supervisory authority (GDPR)

You are entitled to receive personal data so it may be used by another processor (GDPR)

Please contact our Data Control Department for data information requests

Love Tablecloths Ref DCD Department

Oswaldtwistle Mills Business Centre

Clifton Mill

Pickup Street

Oswaldtwistle

Lancashire

BB5 0EY