Our NO reason required - 100% money back guarantee
- We want you to be completely satisfied with our products, quality & service
- All standard item orders in unused condition have our No reason required 30 days returns
- 100% refund of your order also includes a full refund of any delivery charge paid
- We will arrange a collection by courier from an address and day of your choice
SPECIAL OFFER:
Additional 15% DISCOUNT with FREE Standard Delivery*
Applied to all orders above £150 (excluding VAT)
*Free Standard delivery to UK Mainland only
Delivery (UK Mainland)
Next Day items Delivered next day on all orders placed before 4.00pm (UK Mainland) @ £10 per order (Exc Vat)
Orders placed after 4.00pm will be despatched the next working day
Orders placed on Friday will be delivered the following Monday
Saturday delivery is available with an additional delivery charge
Orders placed at weekend will be despatched Monday for delivery Tuesday
Highlands* Next day delivery service will be sent on 2 day delivery service
Made to order items Delivery 7-9 days @ £10 per order (Exc Vat)
Super Saver Delivery
'Made to order' items Delivery 10 -14 days @ £5.00 per order (Exc Vat)
'In stock' items Delivery in 3 - 4 days @ £5.00 per order (Exc Vat)
Applies to UK Mainland only
Express Delivery Service When do you need it for? Please call for availability
(Additional delivery surcharge applied upon enquiry.)
Delivery (Non UK Mainland)
'Made to order' items delivery 10 -14 days
'In stock' Items delivery 5 days
'Next day' items delivery 3 - 4 days
Non Mainland UK (Orders VAT exemption when applicable on the final payment page)
Delivery charge of £15.00 for Ireland, Jersey, Guernsey and Isle of Man
Orders above £150 reduced rate delivery charge £5.00
Multiple items can be placed on one order, with one delivery charge as long as your order is being delivered to the same address.
We use Royal Mail, Parcel Force and DPD courier service for reliability of service.
Can I have free delivery?
Yes free standard delivery is applied to all orders above £150.00 (excluding VAT)
Additional surcharge £5.00 for Ireland, Jersey, Guernsey and Isle of Man.
Can I have discount on my order?
Yes 15% DISCOUNT applied to all orders above £150 (excluding VAT)
These options will be automatically applied at the checkout stage no coupon or code required.
(*Monday - Friday. Orders recieved after 5pm will be processed the next working day)
Can I have an Express delivery?
Yes we can offer Express Delivery.
Please call the sales team before placing your order to make sure we can meet you requirements.
Additional surcharges apply for this service.
Can I have a specified time for delivery?
Yes we can offer before 12 noon or next day delivery.
Additional surcharges may apply for this service
We email you when we despatch your order
On despatch, we will send you a notification email alerting you that we have sent your order.
How and when will my order be delivered?
Orders are delivered Weekdays Monday - Friday ( weekend deliveries are availble subject to delivery surcharge.)
Orders will be delivered within 24 - 48* hours of being despatched between 9am and 5pm during the week. .
(*Applies to Mainland UK only, all other destinations will take longer.)
What will happen if I am out when you deliver?
If you are unable to receive the delivery then a card will be posted. This card offers you a number of options including an alternative day for delivery, a safe place to deliver (such as a neighbour) or collection from postal depot.
Can I have a Worldwide delivery service for outside the UK?
Yes, we use Royal Mail, Parcel Force Worldwide Global and DPD delivery services.
From despatch average delivery time Worldwide within 7 days.
For all Worldwide delivery enquiries please contact customer services.
Tel 0800 612 1379
Returns
All standard item orders from Love Tablecloths come with a no reason 30 day money back guarantee.
In the event that you are not completely satisfied with your product, please notify us within 30 days of receiving your order.
Bespoke items are non returnable unless defective.
We will then provide either a 100% full refund or offer a replacement at your preference.
100% full refund also includes any delivery charges made on your order.
Defective items
Refund or a replacement option will be provided on any items that are defective.
How to return your item
Before returning goods please contact Love Tablecloths customer service on Tel 0800 612 1379 with your order details.
We will also arrange for any product returns to be collected Free of charge from your address.
Refunds
Refunds or a replacement will be given on standard items unused products or defective items only.
Bespoke items are non returnable unless defective.
Return items to the address below.
Love Tablecloths
Clifton Mill
Pickup Street
Oswaldtwistle
Lancashire
BB5 0EY
..
My question isn't listed above?
For any questions you may have please contact customer services.
Tel 0800 612 1379 Mon/Fri 9.00-5.30pm
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